corporate services

With The Travel Center, you can depend on having personalized service, confirmed reservations and optional management reports detailing company-wide expenditures. The Travel Center proudly offers an unparalleled corporate travel program designed to provide a comfortable and confident process in accommodating lodging needs and travel specifications for bustling business travelers.

individual profile

Corporate travelers are asked to complete a profile form indicating personal preferences, frequent flyer information, etc. This information is then entered into The Travel Center's CRS and is retrieved each time a passenger makes a reservation, allowing us to match preferences with the services available.

frequent flyer management

Individual travel profiles list all airline, hotel and car rental company frequent traveler information. This information is automatically provided to the vendor when reservations are made, assuring you the proper credit to your frequent traveler account.
The Travel Center will sign your corporate travelers up for any/all frequent traveler programs in which they are not already enrolled.

Discounted Car Rentals and Accomodations

The Travel Center, TZell, has negotiated hotel and car rental rates worldwide.

Credit Card Management

The Travel Center's ability to provide reports showing all your travel costs will aid you in the management of your corporate credit cards.

Corporate Travel Reports

Printed reports listing your company's travelers, travel destinations, cost of travel, etc. are available.

Billing and Ticket Distribution

Electronic ticketing accounts for 95% of all tickets issued. If your destination requires paper tickets The Travel Center offers free delivery within the Greater Boston area or we will gladly send tickets via the U.S. Postal Service. Use of any overnight delivery is available at a nominal fee, or can be billed directly to your corporate account with that delivery service.

Refund Policy on Cancellations

Since The Travel Center acts as an agent for the airlines when issuing airline tickets, we must adhere to the airlines' refund guidelines and restrictions. This is also true of hotels and car rental companies, however these companies are often more flexible in their policies. The Travel Center's nominal service fee is non-refundable.

let the travel center support your corporate travel needs

The Travel Center, TZell is located in Greater Boston, MA. We are independently woman-owned and operated. That means our friendly, nurturing style is at the forefront of every travel request and inquiry we service and our motivation for client satisfaction is extraordinarily high. The Travel Center is small enough to be nimble in this ever changing environment but big enough to competently service large volume accounts. We provide personalized attention to all our accounts through our individual profile database. Although we may never meet face-to-face, The Travel Center considers you a friend and an asset. We have built our agency's foundation on customer-centric satisfaction, while balancing the bottom line.

With The Travel Center, you can depend on having personalized service, confirmed reservations and optional management reports detailing company-wide expenditures. The Travel Center proudly offers an unparalleled corporate travel program designed to provide a comfortable and confident process in accommodating lodging needs and travel specifications for bustling business travelers.

Advanced automation and efficiency tools provide clients with real-time controls and accurate, consolidated travel data. The Travel Center's dedication to technology also enables us to help clients reduce overall travel expenditures. With our increased buying power through TZell, The Travel Center is able to offer substantial discounts off standard corporate rates with select hotels worldwide. Our resources include over 3,200 hotels in more than 100 countries and over 680 cities worldwide.

These hotels are located in every major business destination as well as many secondary markets. The Travel Center provides an emergency travel service hotline, which is staffed 24 hours a day. The Emergency Travel Service is staffed by counselors with an average of 10 years experience.

sabre technology

Computerized Reservation System through Sabre, the most sophisticated airline CRS available.

Online Capabilities

Informational website for online reservation requests. www.tvlctr.com

Concierge Services

The Travel Center helps our clients manage every aspect of their business travel, including the act of doing business. Our Concierge Services and Business Services help you arrange meeting rooms, audio-visual concerns, faxes and internet connections.

24-Hour Phone Service

With The Travel Center's 24-hour Emergency Service, even your last minute changes can be handled with a simple call.